THREE CAPITAL CITY AGENCIES WERE INSPECTED

2021-12-14 10:25:49

Due to many requests and complaints received from citizens over the years regarding issues related to their living environment and safety, inspections were conducted for various matters at the Capital City Land Management Department, Capital City Urban Development Agency, and the Capital City Road Development agency.

The inspections found that the three organizations committed common violations such as insufficient implementation of relevant laws and regulations, failure to take necessary measures to create a legal environment, abuse of power, and granting privileges to others.

There were also violations such as insufficient resolution of official letters, petitions, and complaints submitted by citizens and legal entities, failure to investigate and clarify the causes, failure to fully resolve issues within the legal timeframe, and bureaucracy in providing public services. In addition, insufficient work has been done to improve the ethics and discipline of civil servants, to identify ethical shortcomings, and to prevent corruption and conflicts of interest.

Requirements were made to the three organizations to eliminate the violations and shortcomings identified during the audit.

For example,

  • To fully comply with relevant laws and regulations;
  • To reform the legal environment in some cases, and to not exceed the powers granted by law
  • To Improve monitoring over works carried out with state and capital city budget funds,
  • To fully digitize public services and reduce bureaucracy,
  • To reduce the number stages and processes involved in submitting and resolving requests and complaints,
  • To analyze petitions and complaints submitted by citizens and to make final decisions based on legal grounds.

MEDIA RELATIONS DEPARTMENT OF THE GOVERNOR’S OFFICE OF THE CAPITAL CITY